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FAQ

Programming / Visit

  • What can you see in the museums? 

 

 

  • How do I get to the museums?

You can find practical information on how to get there on the page of the respective museum.

  • Do you have audio guides?

The Musée des Beaux-Arts, the Musée des Arts décoratifs, the Musée Archéologique, the Musée Historique, the Aubette 1928, the Musée de l'Œuvre Notre-Dame and the Musée Alsacien have audio guides.

  • I would like to prepare a visit for students.

To book and prepare your visit, find out who to contact and what tours are available here.

Tickets / Prices

  • What can be seen with the admission ticket?

The admission ticket gives access to the permanent collections, the exhibitions and the guided tours.

  • Who is entitled to free admission?

Admission to the museums is free for:

  • Visitors under 18
  • Jobseekers
  • Recipients of social assistance or beneficiaries of an integration programme within the network of the “Tôt ou t’Art” association
  • Visitors with disabilities and one accompanying person
  • Severely disabled war veterans
  • Refugees and asylum seekers upon presentation of an OFPRA certificate
  • Current elected officials of the City and Eurometropolis of Strasbourg
  • Journalists, art critics, and radio or television press staff
  • Members of the International Council of Museums (ICOM)
  • Members of the International Council on Monuments and Sites (ICOMOS)
  • Members of the Deutscher Museumsbund (DMB)
  • Members of the Société des Amis des Arts et des Musées de Strasbourg (SAAMS)
  • Members of the Association des Amis du Musée d’Art moderne et contemporain de Strasbourg (AMAMCS)
  • Members of the Société pour la Conservation des Monuments Historiques d’Alsace
  • Members of the Association Archi-Strasbourg
  • Members of the Association des Amis de la Cathédrale de Strasbourg
  • Members of the Association des Amis du Vieux Strasbourg
  • Holders of a current-year Carte Culture or Carte Atout’voir
  • Holders of a Museums-PassMusées, subject to the card’s terms of use
  • Holders of a valid 24-hour, 48-hour, 3-day or 5-day Pass Alsace (Otipass), or a Strasbourg and Northern Alsace 3-day pass, allowing admission to three museums of their choice during the pass’s validity period
  • Holders of a valid Pass Patrimoine, subject to the pass’s terms of use, as of October 1, 2026
  • Holders of an ÉVASION card
  • Holders of passes issued by the Museums Department
  • Visual artists who are members of the Maison des Artistes or affiliated with AGESSA
  • Artist-authors upon presentation of documentation proving their professional status (URSSAF certificate or other)
  • Licensed tour guides holding a professional card
  • Guides from the Strasbourg Tourist Office and the Departmental Tourist Office
  • Members of the Strasbourg Tourist Office whose membership fees are up to date
  • Education professionals employed by the French Ministry of Education, upon presentation of a “Pass Éducation”
  • Higher-education teachers in France, upon presentation of supporting documentation
  • Students and teachers of Institutes of History, Art History, Fine Arts and Archaeology
  • Students and teachers of national and municipal schools of Decorative Arts and Architecture
  • Students of HEAR (Haute école des arts du Rhin)
  • School groups from Priority Education Networks (REP and REP+) for activities organised by the museums’ Department of Education and Cultural Outreach
  • Groups holding an admission authorisation issued by the museums’ Department of Education and Cultural Outreach
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Services

  • Are there cloakrooms or lockers in the museum?

Currently the Vigipirate plan is at level 2, lockers are available at the entrance.

  • Do you lend out prams / wheelchairs?

Yes, you just need to make an application at the museum ticket office.

  • What kind of dining facilities does the museum offer?

The restaurant l'Art café is located above the MAMCS.

  • Are animals allowed in the museum?

No.

  • Is it possible to eat inside the building?

No.

 

Other questions

  • I would like to take photos in the museum.

Photos for personal use are no problem (without flash), for commercial and professional purposes please contact the Communications Department.

  • I would like to rent a room / privatise an area in the museum.

Please send your request to this address: Musees-LocationEspaces@strasbourg.eu

  • I would like to make a film or a professional recording.

Please send your request to this address: Musees-LocationEspaces@strasbourg.eu

  • I own an object that might interest you.

You can contact the museum that might interest you.