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Frequently asked questions
FAQ
Programming / Visit
- What can you see in the museums?
- Here you will find a list of museums and their collections to discover.
- Here you will find current and future exhibitions.
- How do I get to the museums?
You can find practical information on how to get there on the page of the respective museum.
- Do you have audio guides?
The Musée des Beaux-Arts, the Musée des Arts décoratifs, the Musée Archéologique, the Musée Historique, the Aubette 1928, the Musée de l'Œuvre Notre-Dame and the Musée Alsacien have audio guides.
- I would like to prepare a visit for students.
To book and prepare your visit, find out who to contact and what tours are available here.
Tickets / Prices
- What can be seen with the admission ticket?
The admission ticket gives access to the permanent collections, the exhibitions and the guided tours.
- Who is entitled to free admission?
Admission to museums is free :
- for everyone on the first Sunday of every month,
- for everyone under the age of 18,
- Eurometropolis employees with their identity card,
- for holders of the Culture, AtoutVoir and Édu'Pass, Guide-conférencier cards
- for disabled visitors and 1 accompanying person
- for students of art and art history,
- for people looking for work,
- for recipients of social assistance,
- for holders of the Museum-PASS-Musées,
- for holders of the Pass'Alsace (access to 2 museums of your choice),
- for all holders of the ICOM card
Services
- Are there cloakrooms or lockers in the museum?
Currently the Vigipirate plan is at level 2, lockers are available at the entrance.
- Do you lend out prams / wheelchairs?
Yes, you just need to make an application at the museum ticket office.
- What kind of dining facilities does the museum offer?
The restaurant l'Art café is located above the MAMCS.
- Are animals allowed in the museum?
No.
- Is it possible to eat inside the building?
No.
Passport
- How do I get a pass?
You must apply at the ticket office :
Pass 1 day 16 €/8€ Pass 3 days 20 €/12 €
Other questions
- I would like to take photos in the museum.
Photos for personal use are no problem (without flash), for commercial and professional purposes please contact the Communications Department.
- I would like to rent a room / privatise an area in the museum.
Please send your request to this address: Musees-LocationEspaces@strasbourg.eu
- I would like to make a film or a professional recording.
Please send your request to this address: Musees-LocationEspaces@strasbourg.eu
- I own an object that might interest you.
You can contact the museum that might interest you.